RETURNS & REFUNDS

Returns & Refunds:

No returns accepted.

Guaranteed genuine samples. No returns on opened or used items.

Report damaged items within 3 days with a photo for a replacement.

Incorrect items: Report within 3 days with a photo for a replacement.

Inspect packages upon receipt and report issues within 3 days.

Original shipping fees non-refundable. Return shipping is the customer's responsibility unless we made an error.

Cancellations:

Cancel before shipping. If shipped, refuse the package to "return to sender." Return shipping costs borne by the customer.

Refund issued after the returned order is received.

Orders Not Received:

No replacements or refunds for orders marked as delivered.

Not responsible for orders claimed lost or stolen after delivery.